Archiving Emails from Zimbra

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This tutorial only covers the specifics of archiving an Zimbra Server. It is assumed that you already have a MailStore Server installation or test installation and are familiar with the fundamentals of MailStore Server. Please refer to the Manual or the Quick Start Guide for more information.

MailStore Server offers several ways to archive emails from an Zimbra Server, which are described below. If you are not sure which archiving method best suits your company, please refer to the chapter Choosing the Right Archiving Strategy.}

Synchronizing Users

Additionally to the internal user database, Zimbra may also use other LDAP directory services to manage and authenticate users. As MailStore Server also supports Active Directory and other LDAP directory services (e.g. OpenLDAP), it is recommended to set up synchronization in MailStore as well. Additional information on synchronizing users can be found in the corresponding chapters of the MailStore Server manual:

Note: When batch-archiving IMAP mailboxes MailStore Server automatically creates non-existing users. The authentication type of those users will be set to MailStore-integrated.

Archiving Individual Mailboxes

By following the procedure described here, a single Zimbra Server mailbox can be archived for a specific MailStore user. The archiving process can be executed manually or automatically. Further information about executing archiving profiles is available in chapter Email Archiving with MailStore Basics.

Please make sure that IMAP access to the mailboxes of your Zimbra server is enabled.

  • Users can only archive their own mailboxes to their personal user archive. To archive the emails of other users, you have to be logged on to MailStore Client as MailStore administrator. Only MailStore administrators can archive the emails of other users.
  • In MailStore, click on Archive Email.
  • To create a new archiving profile, select Other Server via IMAP/POP3 from the Email Servers list in the Create Profile area of the application window.
  • A wizard opens guiding you through the setup process.
    Arch mailboxes 00.png
  • Select Single Mailbox and click on OK.
  • Fill out the fields Email Address, Host, Access via, User Name and Password. Click on Test to verify the data entered.
    For the IMAP-TLS and IMAP-SSL protocols only: You have the option to ignore SSL security warnings. Generally, these warnings appear if an unofficial certificate is used on the server.
    Arch mailboxes 01.png
  • Click on Next.
  • If needed, adjust the list of folders to be archived (only available with IMAP), the deletion rules (only available with IMAP), the filter (also only available with IMAP) and the timeout value in seconds. The timeout value only has to be adjusted in specific cases (e.g. with very slow servers).
    Arch mailboxes 02.png
  • Click on Next.
  • If logged on to MailStore Server as administrator, the target archive can be specified at the next step. Select the archive of the user for whom the mailbox is to be archived.
    Arch mailboxes 03.png
  • At the last step, a name for the new archiving profile can be specified. After clicking on Finish, the archiving profile will be listed under Saved Profiles and can be run immediately, if desired.

Archiving Miltiple Mailboxes in One Step

Please make sure that IMAP access to the mailboxes of your Zimbra server is enabled.

When archiving multiple mailboxes, Kolab functions the same as any other email server. Please refer to the corresponding chapter Batch-archiving IMAP Mailboxes in the MailStore manual.

Archiving Incoming and Outgoing Emails Directly

Zimbra Collaboration Suite uses the mail transfer agent Postfix for sending and receiving emails. To archive incoming and outgoing emails in a Zimbra Collaboration Suite environment, please refer to the Archiving Emails from Linux-based Email Servers.


About MailStore

  • MailStore Server is one of the leading email archiving solutions for SMB.
  • For private use there is a free tool for email archiving furthermore: MailStore Home.