Archiving Incoming and Outgoing Emails Directly

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In addition to archiving server mailboxes, files and email applications (clients), MailStore also provides the option to archive all incoming and outgoing emails automatically and in their entirety.

Below, some of the advantages and disadvantages are described to help determine if this way of archiving is suitable for your company:

Advantages

  • Users cannot delete or modify any emails before archiving.
  • In many cases, archiving all incoming and outgoing emails automatically and in their entirety is the only practical solution to complying with legal requirements and regulations.
  • As opposed to archiving emails from local email clients such as Outlook or Thunderbird, this type of archiving does not require an installation of MailStore Client software on the user computers.
  • This way of archiving can also be conducted in non-Windows environments. Only the installation of the main program, MailStore Server, requires a computer with a Windows operating system.

Disadvantages

  • Depending on the configuration, unwanted emails, such as spam, are archived as well.
  • The folder structure created by the user is ineffective, because emails are archived before being stored into folders.
  • Depending on the configuration, adjustments to the settings of the local email clients (e.g. Outlook) may be necessary.

How It Is Done

MailStore can archive the entire incoming and outgoing email traffic automatically. If an Exchange server is available, this can be done through its Envelope Journaling function. In all other system environments, MailStore Proxy can be used. MailStore Proxy is available to all MailStore Server customers free of charge.

The exact way of proceeding depends on the email system that is used:

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